This Privacy Policy explains how we collect, use, share, and protect personal information through our website ((link unavailable)), social media, and other online platforms (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.

Information We Collect:

  1. Personal Information: We collect personal information you provide when you:
    • Place an order or make a purchase
    • Create an account or register for our newsletter
    • Contact us through email, phone, or contact form
    • Participate in contests, sweepstakes, or promotions

Types of personal information collected:

- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed through third-party payment gateways)
  1. Non-Personal Information: We automatically collect non-personal information when you:
    • Visit our website
    • Browse our products
    • Interact with our Services

Types of non-personal information collected:

- IP address
- Browser type and version
- Operating system
- Referring URLs
- Page views and interactions
- Location data (country, region)
  1. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to:
    • Enhance user experience
    • Analyze website performance
    • Personalize content and ads
    • Track sessions and interactions

How We Use Information:

  1. Order Fulfillment: Process and ship orders, provide order updates, and resolve issues.
  2. Customer Service: Respond to inquiries, resolve problems, and improve customer satisfaction.
  3. Marketing and Promotions: Send newsletters, promotional emails, and special offers.
  4. Analytics and Improvement: Analyze website performance, optimize user experience, and improve our Services.
  5. Compliance and Security: Detect and prevent fraud, protect against malicious activities.

Information Sharing:

We share information with:

  1. Third-Party Service Providers: Google, Bing, Facebook, payment gateways, shipping carriers, and other service providers to facilitate order fulfillment, marketing, and analytics.
  2. Affiliated Companies: Companies affiliated with Fab Gems, LLC for marketing, analytics, and operational purposes.
  3. Law Enforcement and Compliance: Government agencies, law enforcement, and regulatory bodies to comply with laws and regulations.

Your Rights and Choices:

  1. Access and Correction: Request access to, or correction of, your personal information.
  2. Opt-Out: Unsubscribe from newsletters and promotional emails.
  3. Cookies: Manage cookie preferences through your browser settings.
  4. Do Not Track (DNT): We honor DNT signals sent by your browser.

Security Measures:

We implement industry-standard security measures to protect personal information:

  1. Encryption: Secure Sockets Layer (SSL) encryption for data transmission.
  2. Firewalls: Protect against unauthorized access.
  3. Access Controls: Limit access to authorized personnel.

Children’s Privacy:

Our Services are not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy:

We reserve the right to update this Privacy Policy. Changes will be posted on this page.

Contact Us:

If you have questions or concerns about this Privacy Policy, please Contact Us.

California Consumer Privacy Act (CCPA) Notice:

As a California resident, you have the right to:

  1. Request Disclosure: Request information about personal information collected and shared.
  2. Request Deletion: Request deletion of personal information.
  3. Opt-Out: Opt-out of personal information sales.

To exercise these rights, please contact us using the information above.

European Union General Data Protection Regulation (GDPR) Notice:

As an EU resident, you have the right to:

  1. Request Access: Request access to personal information.
  2. Request Correction: Request correction of personal information.
  3. Request Erasure: Request deletion of personal information.
  4. Object to Processing: Object to processing of personal information.

To exercise these rights, please contact us using the information above.

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.